Helping Hot Springs families in need for over forty years.

Eleanor Klugh Jackson House
for Crisis Intervention

Assistance to individuals and families in crisis

Eleanor Klugh Jackson House for Crisis Intervention Services, Inc., commonly known as “Jackson House,” is an interfaith community crisis center which provides short-term emergency assistance for the basic needs – food, clothing and shelter, and medicine without regard to race, creed, sex or nationality – and without imposing our values or beliefs upon those we serve.

This non-profit service for emergencies and crisis intervention is designed to:

  • Help clients utilize community resources
  • Provide clients with direct assistance whenever possible
  • Follow up with supportive counseling

Jackson House is a vessel providing the place where community spirit comes together to provide for the needy men, women, and children of Garland County. We work in harmony with all faiths to be responsible stewards of our community resources. Jackson House is a private, non-profit, 501 (c)(3) tax deductible organization funded by local sources and does not seek government funds.

Hours of operation are Monday, Tuesday, Wednesday, Friday, 9:30 a.m. – 3:00 p.m. Thursday 9:30 a.m. – 2:00 p.m.


Happy mother and son

Please Note:

  • Lunch program and pantry services will remain open.
  • All other services will continue. Interviews conducted by phone.
  • Thrift store will be closed and volunteers will remain at home.
Minimum wage pays 15,000 per year. Child Care costs 20,000 per year.

Last year over 55,000 lunches were served!
The families of Hot Springs need your help.

Registered Volunteers Click Here:
Volunteer Information Center

Community Crisis Intervention Services, Inc.

At Jackson House, there is nothing we take greater importance on than the health and safety of our community. We are taking every precaution to ensure that we continue services and remain open. We will do that with the expert guidance provided by the Center of Disease Control & Prevention and the World Health Organization. As COVID restrictions lift, the Jackson House is excited to welcome back our loyal volunteers. If you are interested in volunteering, please email Tammy Jones, Resource Development & Volunteer Administrator, at with your contact information so that updates can be directly sent to you.

Jackson House featured on THV11
“Donations needed more now than ever!”

The Jackson House is a community crisis center in Hot Springs and with holidays around the corner, they need your help now more than ever. View the article on THV11.